Last time we talked about the impact one “I’m sorry” can have on your individual relationships with your team members. Today we will discuss the effect an apology may have on the team culture you are trying to build.
There are many articles about the art of saying “no,” and you will probably see a post about it here soon too. But I wanted to focus on another phrase we often have trouble uttering – “I am sorry.” And since it turned out that I have had a heap of failures and reasons to apologize, I will dedicate three posts to the topic.
My name is Marta Simeonova and I would like to welcome you to my first blog, where we will discuss various topics related to people management and navigating the corporate jungle.