A couple of years ago, I wanted to implement an HR case management system. A month into demos and vendor selection, the IT team came to me and said that we should use AI to create the system. As in many other companies, our leadership had issued the mandate “Every department must implement AI.” So we did. We took my original functional requirements and built them out with AI. And it worked. I was very proud of it at the time. And it was indeed… Read More »Why Sweeping AI Implementation Mandates Won’t Work. And How to Fix It